Clearing “filter” messages from Samsung commercial microwave oven displays.

Filter messages on Samsung commercial microwave ovens.

We often get asked whether the “Filter” message that appears in the display on Samsung commercial microwave ovens indicates that the oven has a fault, and how it can be cleared.
The good news is that it doesn’t indicate a fault: it’s just a pre-programmed reminder message to remind you to clean the air filter.
Even better news is that you don’t need to call an engineer to remove the message.

Instructions for removing the “Filter” message.

  1. Press and hold the small circle pad under the letter “p” at the same time as pressing and holding the number 3 pad.
  2. After 2-3 seconds the oven will bleep and show a number, this is the number of hours set before the reminder appears.
  3. Enter a new number of hours you want before your next reminder using the keypad.
  4. Press and hold the circle pad and button 3 again until the oven bleeps once.
  5. Now press the “cancel” button (red triangle inside a red circle) to clear the display.
Typical Samsung touch panel

Typical Samsung touch panel

That’s your reminder message timer reset.

How do I clean the air filter on my Samsung microwave?

The air filter is located underneath the  oven door, and is held in place by two screws with large grey plastic “heads”. It looks like a fine wire mesh an a metal frame.
Simply undo these screws, then wash (and scrub if need be) the air filter in hot soapy water and dry thoroughly. You can put the filters in your dishwasher if you want to, it won’t damage them in any way.
Now just refit the filter. Job done.

An important cleaning job.

It is important to keep these air filters clean, the microwave needs a constant supply of cool air to stop the components inside overheating, this air is sucked in through the filter, so if it gets blocked the oven can’t get enough air flowing through to keep it cool. This shortens the life of the components inside the microwave quite considerably.


About microwaveexpert

The Microwave Service Company is based in Sellindge, Kent and provides repairs to Domestic and Commercial Microwave Ovens including 24 volt Samsung Roadmate microwaves.
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4 Responses to Clearing “filter” messages from Samsung commercial microwave oven displays.

  1. Louis G. D'Alecy says:

    I have a GE Model JES1145 1100Watt oven that I purchased in August this year. We had some people over and sequentially heated four cups for five minutes each and it was fine. Then we tried four cups for 10 minutes each and on the fourth one the microwaveing stopped but the fan and turn table kept going. We unplugged it fro over and hour and tried again but the same problem. Is the magnetron dead? Should I ask for a warranty replacement? Options?

    • It would be difficult to know whether it is the magnetron. If the oven is under warranty it would certainly be worth contacting who ever services that warranty so save some money on whatever repair is required.

  2. Tom Collins says:

    Your image of a “typical” control panel
    is not even close to my Samsung

    What now Samsung???

    • That’s because your oven isn’t a typical samsung commercial oven. You can probably quite easily download filter cleaning instructions for your model from a samsung website.

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