– easier to navigate

We have now started adding facets to our spare parts. When you navigate to a particular category within the catalogue a series of tick boxes will appear to help narrow down your search. Illustrated below is the Panasonic commercial microwave spares section. See how the list of Panasonic commercial models has appeared on the left. Just tick your model and the parts shown on the page will be only those suitable for that model.

screenshot of kwol model numbers

This will save wading through lots of unsuitable parts not relevant.

We have added this to other sections of the catalogue including breadmaker spares, to narrow down the search to both make and model and microwave cookware to narrow down the category of cookware such as jugs or egg cookers for example.

We hope this makes life easier for you and look forward to your orders.

Don’t forget, if you cant find what you need don’t hesitate to contact us. We’ll see what we can do.

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Our Online Shop –

We have now published quite a few posts here. I think its time just to remind everyone about the range of products available on our online shop.

We created the shop in the first instance to make it easier for users to buy replacement accessories such as glass turntables, Roller rings, waveguide covers and bulbs. The sort of things that often fail and can fairly readily be replaced at home.

There are so many different types of all of the above items that we decided the best way to build the site was to incorporate the ability to search by make and model. Now, you can easily narrow down by the make and then the model of your microwave the spares and accessories that we offer to fit your microwave.

If you want to try that click here to start the search by going first to the brand – or make of your microwave.

Listings by manufacturer

You will then get several pages (in some cases many) of model numbers. Find yours, but don’t worry if the suffix or letters after the model number are not there. They often only indicate the colour of the oven- the spares we sell are non colour specific.

Listings by category

If you want to browse the shop click on the shop button and the main category headings are listed. Microwave spares, Bread maker spares, New appliances etc. Simply click on these to go to the section or sub category.


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A built in microwave will almost definitely cheaper to repair than to replace

We repair a great number of built in microwave ovens. For many years now new kitchens have had the option to have a microwave or combi oven fitted within the wall units to keep the worktop clear.

The microwave tends to be based around a free standing microwave so from our point of view will be just as easily repaired – once it is out of the unit. To that end if you can remove it from the housing why not bring it into our shop to save the call out. The repair will be even cheaper.

The unit often has the trim pieces top and bottom fitted to the oven. if you can see screws then they are probably just locating the oven within the housing. It is usually sat on a plynth to centralise it in the housing and more often than not held in mainly by gravity.

Like a lot of built in appliances, it will be a lot easier and no doubt cheaper to repair the microwave than to have to find a replacement that is the same design and size.

As you can see from the photos here of a typical example that has come in for repair. The trim is fitted to the oven so has come out of the housing with it and there are even hand holds for carrying the oven to your car.

If you are in our repair area please follow this link for opening hours and bring your microwave into us and we’ll see what we can do.

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How to replace the waveguide cover in your microwave oven

If your microwave oven is sparking or ‘arcing’ during cooking it may be that the waveguide cover is damaged. Usually the cover is made of a material called mica. Although strong and tough when new, over a period of time this cover absorbs moisture and food debris and becomes soft or breaks. If moisture or food embedded in it starts burning it will go from bad to worse quite quickly and if not replaced can cause irreparable damage to the microwave. It is advisable to replace the cover as soon as possible to prevent damage.

Note: In the interest of safety, please make sure your appliance is unplugged from the mains and that the area you are working in is safe.

Before you start you will need to know your model number in order that you order a replacement cover. 

You can then either order the correct shape cover to fit by make and model :click here to look for parts by make and model

or you can order a piece of generic mica material and make one to fit (supplied with easy instructions) : click here to order waveguide cover material

What’s my model number?

This can be found by opening the door and viewing the information sticker located on the left hand side of the control panel. Alternatively your model number may be located on the back of the oven.

Removal process

microwave waveguide cover

typical waveguide cover (clipped in type)

Changing the Waveguide cover is an easy process.

  • Firstly, start off by removing the screws that hold the cover on.

(Some models may have a plastic rivet holding it in place, simply prise the rivet out)

waveguide cover fitted by one screw

waveguide cover fitted by one screw

  • Then, once you have removed the screws/rivets you can bend the sides of the cover in and pull off the original cover.

(You may notice the cover is greasy, dirty and maybe slightly burnt. The reason Waveguide covers get like this is they absorb fat splashes and general grease in the microwave)

  • Thirdly, clean up the area behind the Waveguide cover using a good microwave cleaner to ensure the surface is near spotless

Fitting your new Waveguide cover

new waveguide cover fitted

new waveguide cover fitted

  • Line up your new cover in the Microwave, ensuring the screw/rivet holes line up.

(If using rivets, place the bottom half of the rivet in before the Waveguide cover)

  • Fit the screws back into the new cover and tighten

(Push the top half of the rivet back into the Waveguide cover holes)

Please try to keep the Waveguide cover clean by wiping gently occasionally with a damp cloth after use.

The correct Waveguide covers can be found on our website:

click here to visit

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Really low power microwaves

We have been asked occasionally to supply microwave ovens that output even less than the usual 500 watt microwaves that we already sell.

Just to confirm, a microwave oven draws nearly twice the power in watts that it produces in microwave energy (also watts). Unfortunately our 500 watt ovens need a little more than a 1000 watt generator will cope with – they draw about 1150 watts.

We have just listed on our website by special order a microwave that draws less than 1000 watts so it will run on a 1000 watt generator.

It outputs 320 watts microwave energy but importantly draws only 810 watts.

We have only a few of these so don’t keep them in stock but can make them to order usually within a few days.

Please follow the links above for more information or click here to see the item in our catalogue.white-low-power-genix-microwave-1600px

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Microwave Oven Power – Important Information for regular users

Following on from an earlier post, I wanted to let you know about the inherent problem with microwave power inconsistency.

Microwave ovens produce a set amount of power. This is normally indicated in the specifications such as ‘900 watts output’. However, as the components heat up through use the power level drops sometimes by only a small amount each time the oven is used.

The power drop off has always occurred but in earlier, older ovens the quality of the components used often made this drop off less noticeable. New ovens today tend to built of a lesser quality using more budget components so this effect is more noticeable and therefore more important. Independent tests carried out have found that in some instances microwaves may produce as much as 50% less power on just the second cook cycle.

Woman putting plate in microwave oven

It is extremely important if you use the microwave for regular repeated cook cycles ( such as heating more than 1 successive ready meal) that you check that the food is in fact piping hot not just that you have just done the same cook time as before and assuming that results will be the same. Because of this power drop off the cooking results are quite unlikely to be consistent.

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24 volt truck microwave oven repairs

Just a reminder that our repair service for the 24 volt Samsung Roadmate microwave ovens is still very popular.

Samsung roadmate 24 volt truck microwave oven

Samsung roadmate 24 volt truck microwave oven

Although parts are no longer available for these ovens, we are able to repair the Inverter circuit board which seems to harbour most of the faults. Just send your oven to us and we will diagnose the fault and let you know the cost to repair and return the oven to you.

We now have on offer an alternative oven in the form of our very own Drivemate 24 volt microwave oven, which although slightly larger offers many more benefits than the Roadmate it will replace.


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Heating plates in the microwave

Just recently I have had a few phone calls from customers who have damaged their microwave by using it to warm plates.

In a nutshell, don’t use your microwave to warm plates.

Very briefly, microwave ovens work by emitting microwave energy into the oven. This in turn agitates water molecules in the food or drink in the oven. The friction of those molecules creates heat and – hey presto – hot food is the result.

Plates have very few if any water molecules in or on them, therefore if you only put plates in the oven, the microwaves will bounce around the oven looking for something to absorb them. Eventually, something else in the oven will get warm. it might be the plastic roller ring, the mica waveguide cover or any plastic parts of the inner door.

It may be that you have been doing this for a while with no problem, this could be due to a number of factors such as the quality or type of plate. Some cookware may have moisture inside which more readily absorbs the microwaves, whereas some cookware will be completely invisible to microwaves (this wont get warm at all).

On a few occasions problems have occurred where the microwave is a replacement microwave and is either much more powerful than the last or through its design is less tolerant of microwave energy bouncing around inside.

Either way, if the microwave is used for heating plates eventually some damage will occur. The plates could break. The microwave oven might even end up cooking itself ultimately which will of course result in costly repairs or replacement.

If you really want to use your microwave to heat plates try putting a bowl of water on top of the plates so that most of the energy will be absorbed or if your microwave is a combi oven warm the plates with the grill of convection instead. It may take 5 minutes instead of 1 minute but wont affect the microwave in any way.

Click here to buy bowls or jugs from


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24 Volt Power supply for trucks

Following on from the introduction of our Drivemate 24 volt microwave oven earlier this year, we have found that the power supply (inverter) which was always available separately anyway, is actually more popular than the power supply and microwave assembly.

Because of its size, it can be fitted in one cupboard or suitable space and the microwave in a different place to make best use of truck storage cupboards.

Specifications :

● 1500 watts at 240 volts 50 Hz pure sine wave inverter (3000 watts peak).
● Rated supply voltage: 24 volts DC, maximum current 50 amps (fused).
● Over/under voltage protection: maximum 28 volts, minimum 21 volts.
● LED vehicle battery voltage indicator and control circuit (patent applied for).
● Two 240 volt three pin UK mains sockets with digital voltage readout.
● On/off switch for inverter on front panel.
● Two USB charging sockets (5 v – 500 ma)
● Suitable for 800 watt microwave ovens.
● CE/ROHS compliant.
● Stainless steel case with front air vents for cooling.
● Width 245 mm x Height 115 mm x Depth 360 mm (includes plugs and switches)
● Weight 5 Kg.
● Required supply cable size 4 AWG.
● 24 volts DC supply includes a 50 A Anderson (grey) connector.


Drivemate DM02 power supply specifications

link to power supply in our online shop (better pictures !)

These are available to buy online or in our shop now. We are currently working on the added options of specific mounting brackets to mount the unit vertically or horizontally and have the option to buy a lead with a 50 amp to 175 amp connector to enable it to plug directly into the truck slave socket ( if located in the cab) for ease of installation.





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Paint peeling off inside the microwave ?

The interiors of microwave ovens do tend to rust over a long period of time. This can be due to a number of reasons, the main cause is the generally thin coating of paint is damaged by the continuous rotation of the roller ring, antagonised by spillages or condensation and the warmth of the oven create perfect conditions for rust.  Rust is difficult to completely cure but certainly using our touch up kit and a little tender loving care can reverse the unsightly looks.

paint lifting from cavity

Please read through these instructions and follow them carefully. Perfect results are not guaranteed but if you follow them carefully you will reduce the poor finish caused by rust and wear.

Our microwave oven cavity paint touch up kit is available in different colours from our online shop – available online at

microwave paint

Microwave oven touch up paint kit

Allow a period of time when you are not going to need the microwave, the paint needs at least 6 hours to dry before the microwave can be used otherwise the paint itself will heat up and spoil.

Ideally unplug the microwave oven to prevent any accidents or risk of electrocution.

Remove the glass tray and roller ring.

Place some old newspaper in front of the microwave in case the paint drips.

Rub down the affected area firstly with some coarser glass paper sheet and then some smoother grade (supplied in the touch up kit), to remove any loose flakes of paint and as much rust as possible. The smoother the prepared area, the neater it will look when finished.

Wipe over the area and wipe out the oven cavity with a dry cloth to remove all dust, debris and moisture.

Shake the tin of paint vigorously for at least 30 seconds and then open it with a small screwdriver or knife and stir thoroughly with one of the stirrer sticks.

Using a paintbrush, carefully paint over the affected area. The paint does dry quite quickly. A better finish is achieved with several thin coatings of paint rather than applying a large amount of paint in one application. This also reduces the risk of unsightly blobs of paint.

Once complete, leave the microwave oven unplugged with the door open for 6 hours at least to allow the best opportunity for the paint to dry.

If the paint tin lid is pressed firmly back into place, it can be stored for many months. The stirrers supplied in the kit can be re used once dry. The brushes can be cleaned using turpentine or white spirit but we have supplied 2 in the kit with the view that it may be better to discard the used brush once used and then use the other if necessary at a later date.

Paint contains Cobaltcarboxylat and Butanonoxim and can cause allergic reaction. Full specification upon request.

touch up kits available here

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